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After cyber criminals compromised the site, they tricked the customer service department into sending 1,000 BTC to the wrong address.
President Nelson Yu issued comments about the attack to CoinTelegraph:
“Precisely speaking, the wallet system is not affected at all in this event. The theft happened during the transaction of the fund. That’s where the hacker attacked. Due to this nature, major shareholders have carried out their obligation to our customers in covering this loss of fund. The remedy came from the major shareholders’ unpaid dividend.” Source